Enabling Bank to Improve Customer Experience

Industry:Case Study

10+ years of trusted partnership with the Bank. A major financial institution with multiple branches across East Africa faced challenges in managing its global communications and network infrastructure. The Bank selected Computech to design a secure, scalable, and compliant solution to enhance customer service, streamline operations, and improve network performance across all its locations.

By leveraging Cisco’s Cloud Contact Center, IP Top Bank in E.A Telephony, SD-WAN, and Campus Network Solutions, Computech helped the bank transform its IT infrastructure, improve business agility, security, and customer engagement.

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Awards and Milestones

Business Beyond Profit: Computech tees off a legacy of impact with Golf for a Cause

For nearly four decades, Computech Limited has quietly built a legacy as one of East Africa’s pioneering IT companies. The company’s story since its founding in 1987 is one of resilience, customer-centricity, and a deep-rooted belief in the power of people, partnerships, and purpose.

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Case Studies

Successful Vulnerability Mgmt. Deployment in a Financial Institution

A leading financial institution with multiple branches facing growing cybersecurity risks due to unpatched vulnerabilities in its IT infrastructure selected Computech to consult and design the right Solution to
provide an automated, scalable solution to identify, assess, and remediate vulnerabilities across its endpoints, servers, and cloud environments while
ensuring compliance with strict banking regulations.

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Case Studies

End-to-End Network Transformation

12+ years of trusted partnership with the Bank. A major financial institution with over 100 branches faced critical challenges in managing its aging network infrastructure.

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