Your Trusted Outsource Provider

Your Trusted IT Outsource Provider

Is your company looking for highly skilled IT Services but also trying to maintain a budget friendly cost while doing so? Maybe you want a quarterly IT Maintenance service or a Temporary IT staff to work on a dedicated project.

Computech Limited has got you covered. With notable clients in the:

• BFSI Market
• IT Industry
• Hospitality Industry
• Manufacturing Industry
• Pharmaceutical Industry
• Sacco Industry

We have experience in the IT Outsource sector, providing highly skilled IT Outsource Services to notable companies. Take a look at some notable reviews from our happy clients.

“Computech are a multifaceted Service Delivery provider, ranging from PC, Servers, PC Accessories and support. This comes in handy as typically having a one stop shop for service delivery is advantageous and provides opportunities for significant partnerships.” - GlaxoSmithKline Limited

“Computech Ltd has been supplying laptops to TMEA since 2010, initially through outright purchase, but since 2016 through lease. The technical support team through has been excellent in handling all our laptop issues. Their helpdesk system is easy to use and the professionalism of the team exemplary. The Team will always look to resolve any issue as quickly as possible (including for our staff in all other Eastern Africa countries) and will make follow up calls to track progress and feedback from our end. Since the lease project started, TMEA’s ICT team can breathe easy because of the top-notch service and support we receive from Computech. I would recommend that team to anybody - they are an excellent, high-performing team to learn from and to work with. Kudos! – Trademark East Africa ICT manager

Outsource Service Levels.

We offer a vast variety of IT outsource services ranging from Software, Hardware and Infrastructure support. Here is a brief overview of the Outsource Services we Provide.

Helpdesk Support

Level 1

This involves us handling all your Customer Care inquiries where we provide Call Centre Services Redi-rectory to the designated IT Solution Representative.

Level 2

Skilled Service that can handle IT Solutions & Queries e.g. Server Engineers, Systems Administrators & ICT Managers

Level 3

Highly Skilled support in specific IT Models that the Software and Hardware Engineers have specialized in such as Oracle or Cisco Engineer who is all rounded in the specific software Landscape

Automated System Support

For those who prefer automated services which are sought out by most of our clients; we provide systems that are able to handle the Roles being carried out with helpdesk support (Level 1 to 3) as seen above.

Contact Us

Feel free to contact us on any of your IT Solutions, we will be glad to assist you.