Committed to Service as Your number one Service Centre Since 1987
As we celebrate our 33rd Year as the Leading East African Systems Integrator, we are truly honoured to be at your service as the First Authorized Warranty Centre in Kenya.
Being a HP platinum partner and the first service centre in East Africa to partner with Hewlett-Packard (HP), we assure on quality and loyal service as we walk you through our Service Delivery Journey.
The Services that We Offer
We are committed to round the clock service delivery (24hours), offering the following wide variety of Services:
Specialized Warranty Services.
We offer exclusive care packs for clients and extended Warranty support for equipment’s Out of Warranty in Terms of Vendor Contract (HPI)
Break & Fix Service.
We support different Vendor Brands and Endpoints while providing quotes for spare parts. Furthermore, we offer one-off or recurrent maintenance services on End Points as per the client’s specifications. (Desktops, Laptops, Printers, Servers)
Outsource Services.
We also offer Outsourcing services for full infrastructure support by our Engineers & Technicians on site for HP and other services. From Level 1 to level 3 Support.
Annual Maintenance Contracts (AMC).
We offer AMC services that are customized according to the customer’s needs bound by a Service-level agreement.
Consumables & Accessories.
We offer Vendor-Authorized Sales of genuine PC accessories, Toners, Ink Cartridges etc.
Testimonials by our Clients
Over the years of service, we have had the opportunity to work with Notable Brands who have had their share of committed and exceptional service delivery.
“Throughout the period of service and interaction with Computech’s Service Centre and our Bank’s ICT Division, we have continued to enjoy a cordial relationship and we express our satisfaction with all products and services offered by Computech Limited. As a Bank, we Recommend their IT firm for their Exemplary Services.”
ICT Manager at National Bank of Kenya L.T.D.
“Computech Ltd has been supplying laptops to TMEA since 2010, initially through outright purchase, but since 2016 through lease. The technical support team through the leadership of Vivian Kokoyo, has been excellent in handling all our laptop issues. Their helpdesk system is easy to use and the professionalism of the team exemplary. Vivian will always look to resolve any issue as quickly as possible (including for our staff in all other Eastern Africa countries) and will make follow up calls to track progress and feedback from our end. Since the lease project started, TMEA’s ICT team can breathe easy because of the top-notch service and support we receive from Computech. I would recommend that team to anybody - they are an excellent, high-performing team to learn from and to work with. Kudos!”
ICT Officer at TradeMark East Africa (TMEA)
How to Acquire Our Services?
We are committed to 24/7 Service Delivery. Kindly Fill out the following form so that we can establish a swift way to connect you to our Service Delivery Centre.
Any Further Inquires?
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